Privacy & SMS Policy
LaniHQ | Houston, TX | Effective July 2026
Who we are
LaniHQ (“we,” “us”) is a Houston, Texas based managed growth infrastructure firm. We build and manage websites, customer systems, automation, integrations, reporting, and related technical operations for local businesses. Contact: [email protected].
Information we collect
We collect information you give us directly (name, email, phone number, business details, newsletter preferences, and an optional voice message) when you contact us, join the LaniHQ field-notes list, or become a client. When we operate messaging campaigns on behalf of a client business, we process contact information that the client provides about its own leads and customers. We do not sell personal information.
Site assistant
The search and assistant panel on this site answers questions using the content of these public pages. What you type is sent to Google, which provides the underlying model, and is stored in our own records so we can see which questions the site fails to answer and improve it. Please do not enter passwords, account numbers, or other sensitive details. For anything specific to your business, request a systems review and speak with us directly.
SMS / text messaging
Text messages sent through our systems are sent on behalf of the business you have an existing relationship with (for example, a company you requested a quote from or purchased from). By providing your phone number to that business, you consented to be contacted about your inquiry or account.
- Opt-out: reply STOP to any message to stop receiving texts. Reply HELP for help.
- Message frequency varies; message and data rates may apply.
- Consent to receive texts is not a condition of any purchase.
- Mobile numbers and SMS consent or opt-out status are not shared with third parties or affiliates for marketing or promotional purposes.
See the LaniHQ SMS Terms & Conditions for the customer-care voicemail confirmation program.
How we use information
- To respond to inquiries and provide services
- To save a Systems Review you started and send one follow-up reminder if you do not finish it
- To send field notes and related marketing emails when you expressly join that list, tailored broadly to the business type you select
- To send appointment-related and account-related messages on behalf of client businesses
- To maintain records required for compliance (including opt-out lists)
An unfinished Systems Review reminder is related only to the review you started. It does not subscribe you to an ongoing marketing list.
Newsletter signup is optional and separate. Every marketing email will identify LaniHQ and provide a way to unsubscribe. We retain an unsubscribe record so the request remains honored.
Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable technical and organizational measures to protect it. Opt-out requests are retained so they stay honored.
Your choices
To access, correct, or delete information we hold about you, or to opt out of communications, email [email protected] or reply STOP to any text.
Changes
We may update this policy; the current version will always live at this page.