FIELD SERVICE SOFTWARE
Housecall Pro runs scheduling, dispatch, estimates, invoicing, and payments for small and mid-size home service companies. LaniHQ does not replace it. We build the website, missed-call follow-up, review requests, and reporting around it, and put Housecall Pro’s online booking on the site, so a booking made there lands in Housecall Pro where the office already works it.
Scope depends on the systems already in place. These are the connections that usually matter most.
Housecall Pro online booking placed on the website, so bookings land in Housecall Pro
Missed calls answered with a text that points the caller to online booking
Lead source recorded on the website side, so booked jobs can be matched back to the channel that produced them
Review requests sent after finished jobs, on a routine the office controls
Follow-up on estimates that have not been accepted yet, on a schedule the office sets
Specific to Housecall Pro, and worth checking whether or not we do the work.
The website form emails the office while online booking sits unused, so requests live in two places
Online booking left open for services or areas the crew does not cover
The same homeowner created as a new customer on every request
Review requests sent before the job is actually complete
No. If the crew already runs on Housecall Pro, it stays the system for scheduling, estimates, and invoicing. We build the website and follow-up around it and point customers to its online booking.
Yes. Housecall Pro provides online booking for your website, and we place it where visitors decide to get in touch, limited to the services and areas the crew actually covers.
Housecall Pro has its own QuickBooks sync. When both are in play, we decide which system owns each record before anything else connects, so customers are not duplicated.
These tend to be decided as one stack rather than one tool at a time.
Tell us what is in place now and what is being re-keyed by hand. We will tell you what is worth connecting and what is not.
Request a systems review